Privacy Policy

Last Updated: October 6, 2023


In the course of its business and for the purpose of providing the Services, Otowui by WISAVICE collects and processes Users’ personal data.
Otowui by WISAVICE attaches particular importance to respecting the privacy of Users and the confidentiality of their personal data, and undertakes to comply with the provisions of Regulation No. 2016/679 of 27 April 2016 (the “GDPR”) as well as those of Law No. 78-17 of 6 January 1978 relating to data processing, files and freedoms.
The purpose of this privacy notice is to provide Users with summary and comprehensive information on the processing of personal data by Otowui by WISAVICE in the context of the use of its Services.

Generalities / Definitions

Personal data:

Personal data means any information relating to an identified or identifiable individual; that is one who can be identified, directly or indirectly, by reference to an identification number or one or more factors specific to his identity.

Processing of personal data:

Processing of personal data means any operation or group of operations on this type of data, regardless of the method used, and includes the collection, recording, organization, conservation, adaptation or modification, extraction, consultation, use, transmission, dissemination, or any other form of provision, reconciliation or interconnection, as well as blocking, erasure or destruction.


Cookie means a small computer file, a tracker, deposited and read on the hard drive of an Internet user by the server of the site he visits. It contains several pieces of information: the name of the server that placed it, an identifier in the form of a unique number, and possibly an expiration date.
Cookies have an essential role and allow us to improve and personalize your navigation on our website and our application (hereinafter our “Services”). Cookies do not compromise the security of our Services.


The controller referred to herein is the Company SASU WISAVICE domiciled Val d’Europe Park – 11 rue de Courtalin – Bat C, 77700 Magny-le-Hongre FRANCE – in the process of registering with Meaux’s Registry of Companies.

Collected Data

Otowui by WISAVICE collects Users’ data direcly from them in order to provide them with the Services for which they have contracted or simply subscribed (newsletters, newsletters and promotional offers).
The compulsory or optional nature of the data provided (in order to finalize the User’s registration and provide him with the Otowui by WISAVICE Services) is indicated at the time of collection by an asterisk.
Nevertheless, some data is automatically collected as a result of Users’ actions on the website via cookies.

Type of Personal Data

Here is the list of your Personal Data and other data that we may collect:
Your Contact Information (Last Name, First Name, Address, Country, Phone Number, Email Address, Language Used, Company, Company Website URL);
history of transactions, orders, IP address of payment;
bank details (within the framework provided by law);
the machines’ idenitifiers during the use of our software, IP address of connection, log of activities;
information collected via cookies;
data on the performance of our products and information on how You use them;
your exchanges with Us;


We use your personal information for the following purposes:
commercial, accounting, technical and regulatory management of the contract;
improvement of user experience for the website;
management of marketing activities (prospecting, promotion, etc.);
malicious behavior detection (fraud, phishing, spam, etc.);
In no case, your Personal Data is sold or rented to third parties.

Duration of data retention

To meet its legal obligations or to have the necessary elements to assert its rights, Otowui by WISAVICE may archive the data under the conditions provided for by regulations.
Therefore, the personal data collected by Otowui by WISAVICE which relates to the identity and contact details of its Users is archived for a maximum period of two years after the termination of the contractual relationship for Customers (“The User”, see General Conditions).
The termination of the contractual relationship is understood as the express termination of the Contract by the User.
For data relating to prospects, the retention period is of one year from the last contact from the prospect.

Your rights

In accordance with the GDPR and other rules, your rights are as follows:
A right of access to your Personal Data (Article 15 of the GDPR);
A right to rectification of your Personal Data in the event that it is inaccurate (Article 16 of the GDPR);
A right to erasure of your Personal Data (Article 17 of the GDPR) in certain cases;
A right to a limitation of the Processing of Your Personal Data (Article 18 of the GDPR) and the right to portability of Your Data (Article 20 of the GDPR), within the limits set by the applicable regulations;
A right to withdraw your consent at any time when the Processing is based on it (Article 13 of the GDPR) ;
A right to object to the Processing of your Personal Data (article 21 of the GDPR);
The right to define the directives relating to the fate of your Personal Data after your death. In the absence of the latter, your heirs may exercise their rights over your Personal Data.
These rights can be exercised, for Users, in part from the “Account” space (to modify their Personal Data, unsubscribe to marketing emails) or by making the request with the support of an identity document when contacting us here.
In the event of a dispute, the User may file a complaint with the CNIL, whose contact information is available at


Within the framework of our obligation of means, Otowui by WISAVICE, taking into account the state of the art, has taken all necessary precautions to preserve the security, integrity and confidentiality of your Personal Data, and in particular, to prevent it from being distorted or damaged or from being accessed by unauthorized third parties.


We only deposit strictly necessary Cookies on our application. As explained above, these cookies are essential to the functioning of the application. Without these Cookies, it would be difficult, if not impossible, to use our application in normal conditions; your experience would be greatly degraded. As they are essential to the provision of the service offered to you, your consent to their deposit is not necessary.

Provider Tracker name Purpose Duration
Otowui by WISAVICE PHPSESSID Necessary for user authentication, enables the improvement of the navigation experience, to proceed to purchases, to contact us by being identified… When the browsing session ends
cookiebar Enables to memorization of the acceptance of the use of cookies by the visitor 364 days
otowui-timezone Enables the memorization of the local time zone selected by the visitor When the browsing session ends
Google Analytics
Website audience analysis tool for statistical purposes (e.g.: average time spent, path and influx of visitors…)
Privacy policy
_ga Enables the tracking of the pages accessed by the visitor in its course of the site 730j
_ga_DVEM3YSFHL 730j
jqfs 372j
Secure payment management tool
__stripe_mid Necessary for the authentication of users to proceed with purchases 1 month